Privacy Policy

Last Updated: February 12, 2025

1. Introduction

Welcome to RapidEye Pulse. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information provided by users participating in our platform, including beta testers and citizen scientists.

By using RapidEye Pulse, you agree to the terms outlined in this Privacy Policy.

2. What Data We Collect

We collect the following types of data:

  • User-Submitted Content: Videos, images, and tags uploaded to the platform.
  • Metadata: Information such as timestamps, geolocation (if enabled), and video descriptions.
  • Usage Data: Interactions with AI-powered features, tagging activity, and site engagement metrics.
  • Account Information: Email addresses and login credentials for platform access.
  • Communications: Feedback, survey responses, and direct messages sent to our team.

3. How We Use Your Data

  • Enhance AI-powered storytelling and content recognition capabilities.
  • Train machine learning models to improve contextual understanding.
  • Support research and innovation in multimodal AI applications.
  • Provide users with a personalized and interactive experience.
  • Ensure platform security and prevent fraudulent activity.
  • Communicate updates, respond to inquiries, and improve user support.

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encrypted storage of sensitive information.
  • Limited access to authorized personnel only.
  • Secure authentication protocols to prevent unauthorized access.
  • Regular security audits and system updates to mitigate risks.

5. Data Sharing & Third-Party Services

We do not sell or rent user data. However, we may share anonymized data:

  • For Research & AI Training: Aggregated datasets may be used to refine AI models.
  • With Trusted Partners: Collaborations with research institutions, nonprofit organizations, and academic projects.
  • With Service Providers: Secure cloud hosting, analytics tools, and email communication providers.

We do not automatically share user-generated content with third-party AI systems like OpenAI without explicit user consent.

6. User Control & Opt-Out Options

Users have control over their data. You may:

  • Delete uploaded videos and tags from your account.
  • Request data removal by contacting us at privacy@rapideye.ai.
  • Opt out of platform analytics tracking (if applicable).
  • Manage notification preferences within your account settings.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve platform functionality and user experience.
  • Analyze site performance and engagement.
  • Store user preferences for a seamless interaction.

You can manage cookie preferences through your browser settings.

8. Compliance with Regulations

We adhere to relevant privacy laws, including:

  • General Data Protection Regulation (GDPR) – applicable to users in the EU.
  • California Consumer Privacy Act (CCPA) – applicable to users in California.
  • Children's Online Privacy Protection Act (COPPA) – we do not knowingly collect data from users under 13 years old.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected with a "Last Updated" date at the top of this page. Continued use of the platform after modifications constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: support@rapideye.ai

Website: https://pulse.rapideye.ai

By using RapidEye Pulse, you acknowledge and agree to this Privacy Policy.